Indian Institute of Management Udaipur Library

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The Toyota way to service excellence : lean transformation in service organizations / by Jeffrey Liker and Karyn Ross.

By: Liker, Jeffrey K [author.].
Contributor(s): Ross, Karyn [author.].
Material type: materialTypeLabelBookPublisher: New York : McGraw-Hill Education, 2016.Edition: 1 Edition.Description: xxviii, 419 p. : ill. ; 23 cm.Content type: text Media type: unmediated Carrier type: volumeISBN: 9789352604364 (pbk); 9781259641107 (hardback : alk. paper).Subject(s): Toyota Jidōsha Kabushiki Kaisha -- Management | Automobile industry and trade -- Japan -- Management | Lean manufacturing -- Japan | BUSINESS & ECONOMICS / Production & Operations ManagementDDC classification: 338.762920952
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Item type Current location Call number Copy number Status Date due
Monograph Monograph Indian Institute of Management Udaipur
A8/2 		338.762920952 (Browse shelf) 1 Available

Includes Bibliographical references and index. [pg. 411-419]

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